A better way to buy refurbished tech.

Grade A describes minimal visible cosmetic wear. Grade B describes light visible wear such as minor scratches. Grade C describes more noticeable cosmetic wear. Grade does not prove functionality or battery health; review those separate fields and their evidence on the exact listing.

Inspection requirements depend on the product category and condition. When a listing has a completed inspection or IMEI verification record, its product page shows the recorded evidence, provider, or checklist details. A claim is not displayed as verified when the required evidence is missing.

Eligible devices include an Inexa warranty period. Some purchases also offer an extended warranty add-on during checkout. The product page and checkout show exactly what warranty applies to each item.

Yes. Use the Trade-In or Sell page to submit your device details and get a quote. If you accept the offer, the team will arrange inspection and handover.

Delivery outside Kathmandu depends on the exact address and current courier coverage. Enter the delivery address during checkout to see whether delivery is available, along with the current fee and estimate.

Checkout supports Khalti, eSewa, QR payment, cash on delivery (where available), and bank transfer. The exact options available to you are shown during checkout based on your location and order.

You can reach the team through the Support page, Contact page, or WhatsApp from the website. For order and account issues, signing in first lets the team review your case faster.